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DigitalPhone.io announced today that it has expanded its workforce in response to strong ongoing demand among businesses, government agencieseducational institutions and nonprofit organizations for its full suite of hosted telecommunications solutions.

Joining the DigitalPhone.io operations team are: Samantha Buggé, Project & Provisioning Manager; Marisa Diaz, Account Executive; Lisa Green, Account Executive; Arianna Forgay, Client Support Specialist; and Paige Sullivan, Client Support Specialist.

In addition, acclaimed Business and Executive Coach Ross Cox has been hired to assist DigitalPhone.io with strategic development, execution planning, and performance management. Mr. Cox has nearly 50 years of business experience, and is widely recognized as one of North America’s leading coaches.

Individually and collectively, these talented and experienced new team members will play a key role in helping DigitalPhone.io continue expanding its nationwide footprint, and provide current and future customers with an unparalleled level of support, value and service.

This is DigitalPhone.io’s second significant workforce expansion this year. In January, the company expanded its senior sales and support teams, respectively. Last year, DigitalPhone.io added two highly experienced and acclaimed executives to its leadership team: Steve Worrell, CPA as CFO, and Gary Tomlin as VP of Sales.

“There is no shortage of professionals in the labor market that have required technical knowledge when it comes to telecommunications systems and solutions,” commented CEO and Founder Nicky Smith, who launched DigitalPhone.io in 2000. “But we don’t just hire for ability — we also hire for attitude, and ensure that everyone who joins our team is committed to doing what is best for our customers — and where possible, exceeding their expectations. I’m confident that our exceptional new hires align with our values and vision, and will help us succeed and grow into the future.”

Added Smith: “We are also proud to create more high quality career opportunities in Greensboro, and continue helping this area thrive and grow. As the Greensboro Chamber of Commerce very wisely points out, our business community must be creative, innovative and agile to compete in attracting a 21st century workforce. We are honored and excited to be part of this solution!”

For additional information regarding DigitalPhone.io, visit https://digitalphone.io or email inquiry@DigitalPhone.io.

About DigitalPhone.io


DigitalPhone.io (formerly Carolina Digital) is a pioneer of hosted phone services, and provides products that improve the capabilities of business and education telephony, while reducing their overall cost. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages — from a full turnkey set-up including dial tone and VoIP phones, to automated call answering and routing solutions that work with existing land lines, cell phones or VoIP phones.

While VoIP phone systems offer many enterprise-grade calling features such as voicemail-to-email, video conferencing, live call forwarding, direct-inward-dial and the list goes on, the one that most businesses instantly fall in love with — and wonder how they managed without — is auto attendant. Here are the key benefits:

1. Fully Customizable

An auto attendant is more than just an answering machine. It’s a functional and customizable 24/7 digital receptionist that lets callers quickly connect with the right individual or team, instead of having to go through a live operator or run the risk of getting “bounced around” because someone made a call forwarding mistake (with this being said, callers who do wish to contact a live operator can be given the option to do so).  

2. Multiple Messages

What’s more, an auto attendant can be configured with multiple messages based on pre-set variables, such as where calls originate from, what number was dialed (e.g. new sales number vs. technical support number), the time of day (e.g. an after-hours message can automatically start at 5:01pm), and so on.

3. Look BIG

An auto attendant can make any business look like an enterprise — even if it has a small staff roster or recently launched. This is a critical factor that can make the difference between connecting with customers, or losing them to larger competitors.

4. Save Thousands a Month

Since an auto attendant does the work of a receptionist — and in fact, does it better and more efficiently — businesses can save thousands of dollars a month in staffing costs. That’s money that they can be put back into the business to help it grow. At the same time, staff that was previously bogged down by answering and forwarding calls have more time to deal with higher priority tasks (e.g. dealing with escalated customer issues, etc.)

Best Practices for an Auto Attendant Script

As noted above, businesses can customize a variety of auto attendant scripts based on their needs. Below are some best practices to keep in mind:

  • Configure the auto attendant to answer the call on the first ring.
  • Start each script with a warm, friendly and professional greeting.
  • For an after-hours or weekend script, inform callers immediately that the business is closed (i.e. don’t risk making them think that the business is open, only to disappoint them later on). Make sure that the script also provides the normal business hours.
  • Keep each script as brief as possible.  
  • Remind callers immediately after hearing the available options (or prior to that if desired) that they can dial their party’s extension at any time, or reach a live operator (if applicable).  
  • It’s generally advised to limit the menu to 5 options. Also provide callers with the ability to re-listen to the options (e.g. “press the pound key to repeat this message”.  

Sample Auto Attendant Script

Here is a sample auto attendant script for ACME Incorporated (under the visionary guidance of CEO Wile E. Coyote).  

Thank you for calling ACME Incorporated, where we offer the very best in anti-roadrunner technology.

If you know your party’s extension, please enter it at any time. For a staff directory, please press the star key.

To speak with our sales team, please press 1.

To speak with our customer service team, please press 2.  

For information on our hours of business, location and website, please press 3.  

If you would like to speak with a member of our team, please press 0.

If you would like to leave a message, please press the pound key.  

To hear this menu again, please press 9.  

To learn more about the benefits and advantages of a VoIP phone system auto attendant, contact the DigitalPhone.io team today. Your consultation with us is free.

While email and web chat are increasingly becoming preferred communication channels, many of today’s customers insist on being able to pick up the phone and get in touch with a business – whether it’s to ask questions about a potential product or service, get support for a prior purchase, or for any other reason. But what happens in the event of a power outage caused by a disaster, or even a shorter – but certainly noticeable – brownout resulting from the country’s aging and over-burdened utility infrastructure? Well, if you have a conventional phone system that uses an on-site IP PBX, then instead of hearing “thank you for your call, how may I help you?”, your customers will hear “sorry, the number you have reached is out of service, please try your call again later.” Unfortunately, many customers won’t “try their call again later.” Instead, they’ll head to a competitor whose phone lines are working normally – and they’ll never look back. To avoid that unacceptable scenario, here are the key ways that our hosted VoIP solution keeps your business up and running 24 hours a day, 365 days a year:

Geographically-Dispersed Cloud Infrastructure

All communication that takes place via our hosted VoIP phone system – including file sharing, video conferencing, instant messaging, and so on – is supported by a geographically-dispersed cloud infrastructure. As such, during a local power outage your business does not have to worry about disappearing from the radar screen. Everyone on your team will be able to continue sending and receiving calls, and accessing all system features – even as other businesses nearby using conventional phone systems cannot even get a dial tone.

Automatic Failover

Our hosted VoIP phone systems utilizes a broadband internet connection to transfer both audio and video (for web and video conferencing). If your ISP suffers a power outage or your internet connection goes offline for any reason, an automatic failover response takes over and switches to a secondary connection. Then, when the primary connection comes back online, it automatically switches back. Your IT team doesn’t have to make any configuration changes or modify the system in any way.

Carrier-Grade Network Security

Our hosted VoIP phone system is NOT run on the public internet. Rather, it is managed on a private and highly secure data network, which is protected by end-to-end encryption mechanisms including Transport Layer Security/TLS and Secure RTP for transmitting media. In addition, our expert team installs and configures all security patches and updates to thwart zero-day threats. In addition, our hosted VoIP phone system features robust password protection for managed routers, as well as for web-based dashboard access. In addition, all system access and usage is tracked for compliance, quality assurance, and audit trail purposes.

Granular Security Controls

Your business will be empowered with granular security controls to ensure compliance and prevent unauthorized usage. For example, specific access and permissions can be granted to different users/groups, and restrictions can be imposed (e.g. maximum time per call, geographic calling restrictions, etc.).

24/7 Monitoring

Speaking of our expert team: we continuously monitor and test the system to ensure security and integrity. If there is any actual or potential threat or vulnerability, alarms are automatically triggered, and the issue is thoroughly investigated to resolution. We have also recently strengthened our enhanced and comprehensive telecommunications fraud management program, which covers the following:

  • Monitoring all outbound traffic to detect anomalies at the automatic number identification (ANI) level.
  • Automatically blocking suspicious calling that may be the result of subscription fraud, IP PBX hacking, abuse of service terms and conditions, internal fraud, employee theft, phishing, pharming, and payment fraud.
  • Implementing customized system rules using conditional criteria, which are based on known fraud trends and tactics.
  • Flagging calls to/from numbers linked to confirmed fraud cases noted in industry-wide “hot lists.”
  • Creating and scoring profiles based on key risk indicators, such as volume, dialed destination, etc.
  • Analyzing robocalls by researching and analyzing each telephone number, and accessing carrier and consumer reports.
  • Automatically notifying you if fraudulent activity is suspected or detected.

The Bottom Line

It goes without saying that your business can’t afford to go off the grid for even a few minutes – let alone hours, or in the case of a severe event like a hurricane, tornado, ice storm, flood or fire, for several days. That’s where DigitalPhone.io’s Business Continuity infrastructure enters the picture and closes the gap!

To learn more, contact DigitalPhone.io today for a guided demo of our hosted VoIP phone system (336) 560-4400.

Some businesses are led to believe — typically by smooth-talking vendors — that they can reap the rewards of a hosted VoIP phone system for a fraction of the cost, merely by purchasing a cheap in-house PBX phone system and adding (relatively) inexpensive SIP lines.

However, as we’ve discussed previously this configuration doesn’t add up to a legitimate, feature-rich and enterprise-grade hosted VoIP phone system. Instead, it leads to endless configuration obstacles, greater business continuity risk, severely limited feature options and integrations, and one other problem that never goes away: an excessive burden on in-house IT teams.

Here’s why: vendors who sell cheap in-house PBX systems gloss over the fact that it’s NOT a “plug and play” experience. Why do they withhold this critical information? It’s simple: if businesses realized what was in store for their IT team, they would definitely purchase a legitimate hosted VoIP phone system from the beginning vs. try to cobble together a system McGuyever-style.

For example, here is what IT teams are responsible for with an in-house PBX+SIP Trunking:

  • All end user training (this burden alone is enough to cause some IT professionals to quit!).
  • Integrations with other systems in the environment (e.g. CRM, billing, project management, etc.).
  • All system updates and software patches, including those that block malware, viruses and other cyber threats from infecting end points and networks.
  • Monitoring and maintaining all system operations, including call and session management, voice quality management, feature activation and configuration, and so on.  
  • Security and fraud management, including monitoring all outbound traffic to detect anomalies at the automatic number identification (ANI) level, automatically blocking suspicious calling, implementing customized system rules, flagging calls to/from numbers linked to confirmed fraud cases, and so on.

Not only is this extremely time consuming, but most in-house IT professionals are not (and never claimed to be!) telecommunications experts. As such, they face a massive learning curve, and the need to keep their knowledge up-to-date with the latest advancements.

And of course, businesses that liberate their IT teams from this huge burden must purchase an expensive maintenance agreement —- one that offsets the savings they expected to realize in the first place.

Fortunately, the way to keep IT teams from waving the white flag of surrender, and the way for businesses to affordably reap the advantages of VoIP are the same: go with a hosted VoIP phone system from day one. All user training, technical support, maintenance and upgrades are handled by the off-site VoIP Solutions Provider, right down to the last detail.

The bottom line? There are many smart ways for businesses to save money and “get more for less.” However, in-house PBX+SIP Trunking isn’t one of them — because the burden on IT teams isn’t just enormous, but in many cases, it’s unbearable.

To learn more about the benefits of an advanced, cost-effective and feature-rich hosted VoIP phone system — one that your IT teams will love just as much as your impressed customers — contact the DigitalPhone.io team today. Your consultation with us is free.

A growing number of businesses are saying goodbye to their conventional analog on-premise analog PBX phone system. Here are the key reasons why they’re saying good riddance to a bad system:

  • Excessive up-front costs: premise-based PBX systems are expensive to purchase, install and maintain. For many small and mid-sized businesses, the CapEx burden is prohibitive, and for larger organizations it’s unjustifiable.
  •  No cost certainty: the cost of operating a premise-based PBX system is based on usage (regular calling along with long distance costs). As such, it’s virtually impossible for organizations to know how much their monthly, quarterly and annual telecommunications costs will be. This often leads to budget shortfalls — which ultimately leads to greater risks and higher overall operating costs.
  •  Lack of scalability: adding new lines to a premise-based system typically mans physically installing them, which is costly and inconvenient. What’s more, if the maximum number of lines are in use, then organizations must purchase another PBX.
  •  Lack of business continuity: a premise-based PBX system functions through a network typology with a single point of failure. As such, when a part of the system fails, the entire system goes offline. It can also be days for a technician to perform on-site repairs.
  •  Lack of support: premise-based PBX system vendors and phone companies typically do not work and play well together — because when something goes wrong, they each start pointing the finger at the other. As a result, organizations are caught in the middle and must broker a solution that fits within the service level agreement (SLA) of both their PBX vendor and the phone company. This is a tedious and time consuming process, and usually one that leads to higher costs (about the only thing that PBX vendors and phone companies agree on is the mandate to tack on fees and sell pricey maintenance agreements).
  •  Limited features: premise-based PBX systems don’t offer the kinds of carrier-class features that today’s organizations need, such as video calling, instant messaging, real-time status information (i.e. the ability to see if colleagues are available), integration with other systems in the environment (e.g. CRM, automated marketing, etc.), and the list goes on.

Ready for a Change?

If your organization is fed up with a limited, restrictive, inflexible and excessively costly premise-based PBX system, then contact the DigitalPhone.io team today. We’ll take you on a live guided tour of our advanced, cost-effective and feature-rich hosted VoIP phone system. Your consultation with us is free, and our experts will gladly answer all of your questions. Our experience is your advantage!

Last week, we touched on some of the technological advances that have allowed VoIP telephony to surpass the PSTN in both quality and reliability.

Yet, even though VoIP has been around for two decades, there are still some misconceptions about what it really is. A lot of people think of VoIP as a technology that allows placing phone calls over the internet. Although this is true, such a narrow definition encompasses only a fraction of the functionality of VoIP.

The unfortunate consequence of this misperception is that VoIP is often associated with low quality and best-effort services that offer low cost or free voice calls over the internet. Those familiar with these services have experienced the frequent disconnects, jitter and stuttering on the line characteristic of this type of service. As a result, VoIP has erroneously been associated with an unreliable user experience.

The truth is, VoIP is much more (and better) than just voice over the internet.

Voice over internet protocol, as its name suggests, is a technology that allows for the digitization and packetization of analog voice signals in a format that can be transmitted over an IP network. There are four types of IP networks on which VoIP operates. One is the internet, which is its least functional use case. The more significant ones for private and enterprise users are customer premises networks, SIP trunks, and mobile networks.

Customer premises networks

Enterprises and organizations worldwide have private IP networks in their buildings and branch offices to connect their employees with internal network services. Many universities and public sector organizations maintain geographically extensive private IP networks for interconnecting and providing network services to their locations. All these networks, which are also called LANs (local area networks) and WANs (wide area networks), depending on their geographic reach, comprise infrastructure over which VoIP can operate. Although most of these networks do connect to the public internet, their infrastructure is managed privately and thus they function in a very controlled environment.

Because VoIP shares the same infrastructure as data networks, it can be implemented wherever the organization’s private IP network is available. An IP PBX can be installed at the core of the network and IP phones can be physically located anywhere on the network topography. This makes VoIP telephony more scalable and flexible than a legacy TDN PBX used for analog telephony.

SIP trunks

The other domain in which VoIP operates is on the telecom service provider side (telcos or network operators). This is very different from the best-effort voice services described earlier. A toll-grade VoIP telephony provider provides packetized voice services over a controlled network, not over the public internet. This is in the form of what are called Session Initiation Protocol (SIP) trunks. SIP trunks deliver VoIP in conjunction with Quality of Service (QoS) mechanisms that ensure the voice packets arrive at their destination in a timely and orderly manner, thus maintaining the voice quality that users have come to expect. The counterpart of this network in traditional telephony is the Public Switched Telephone Network (PSTN) or an ISDN PRI voice circuit.

Mobile networks

Mobile telephony networks are a special case of networks that provide both voice and data from end to end. In other words, these networks don’t have a natural demarcation point that separates the customer premises from the operator’s network; the network instead extends to the handset itself.

Mobile operators, too, offer a privately controlled and managed network environment on which VoIP services can be successfully deployed. In the case of mobile, voice is most often carried using the GSM standard, which uses Time Division Multiplexing to digitize voice (similar to an ISDN voice channel), or the CDMA standard, which uses Code Division Multiplexing to digitize voice. However, some mobile telephony operators do instead use VoIP to transmit voice to their subscribers.

Another way that VoIP can be used to transmit voice over a mobile network is via OTT (over the top) applications (think Skype, WhatsApp, etc.) that send voice as data packets. However, because this type of data travels part of the way over the internet, the quality is not as reliable.

CONCLUSION

Much more than merely allowing users to place phone calls over the internet, VoIP is a technology that provides a high-quality, flexible and easily scalable internal telephony infrastructure within the domain of private IP networks, as well as reliable and low-cost routing of voice calls worldwide.


Our Award-winning business communications bundle includes all this and more:

  • Per user cost per $15/month. Add a modern new IP based telephone for as little as an additional $5/month.
  • Business Class Service with Auto-attendants, Call queues, Follow-me Find-me by extension or an entire company and hundreds of other features never available with a traditional in-house telephone system.
  • Flexible, scalable, hosted business phone system with easy add moves and changes.
  • Conference calling on demand, so you can get all the input you need at one time
  • Never a charge for long distance anywhere in the US and Canada.
  • World-wide calling as low as 2 cents per minute to popular countries like the UK, France, Germany, Brazil, and more than 60 countries.
  • Keep your current telephone number(s) and even get new telephone numbers in new markets to expand your business.
  • Advanced business calling features include: private direct dial numbers, Different ring groups, failover call routing, voicemail-to-email, Fax to email, call transfers to external phones including cell phones, one touch recording of calls, call screening and blocking and hundreds of more features with never an extra charge to turn on, or off a feature.
  • Online web portal for immediate changes to call routing, call handling and customize your phones and services to fit your changing and growing business
  • Easy access to qualified technical support engineers to make simple to the most complex changes
  • Cloud-based telephone service available anywhere you have an internet connection. Makes having remote or home-bound workers give the impression they are in the office representing your business with your outbound callerID name and telephone number
  • With Carolina Digital Phone you can rest that you will always get free upgrades and new features as they are added, again at no additional cost.
  • And it’s all scalable in a heartbeat, without your having to worry about the system equipment in your location(s).

But one of the best things about it? We manage, monitor, and maintain the network for you — in our carrier class data center. All you have to do is use it. And save money every month.

Carolina Digital offers a hosted PBX VOIP phone system that can replace expensive phone systems, installation, handsets, land lines and numbers with a simple, cost-efficient alternative. Carolina Digital Phone provides a powerful phone system, hosted in the cloud, which is available to use on a monthly subscription basis. Each user can use a softphone or handset, which just needs to be plugged into their broadband or office network to allow them to access features such as voicemail, IVR and more, all from their control panel.

VoIP is a means of carrying phone calls and services across digital Internet networks. In terms of basic usage and functionality, VoIP is similar to traditional telephony, and a VoIP-enabled telephone works exactly like a ‘normal’ one. However, VoIP has a number of other advantages, such as cost, ease and future proofing.

When our customers adopts VoIP technology, they have typically been driven by the lower costs of IP telephony over traditional methods – a powerful incentive for most businesses. However, hosted VoIP from Carolina Digital not only brings them lower costs, but also gives them a complete array of other benefits. It is the perfect complement to our hosted desktop service, giving you comprehensive access to an affordable, mobile, scalable, state-of-the-art business infrastructure on demand.

Now you can cut your current phone bill in half and have the high-quality service and features previously only available to Fortune 500 companies. Get the complete business phone system that delivers outrageously affordable, incredibly advanced business phone service right over your Internet connection.

How? You might ask. With Carolina Digital voice over IP phone service – available wherever there’s an Internet connection

Carolina Digital Phone delivers IP-based Fortune-500 PBX features with Polycom or Yealink phones as your only hardware investment. No other equipment or software is needed. Companies of any size to achieve a great business phone system with a full suite of PBX features offered. Moreover, communication through hosted VoIP enables mobile workers to stay in touch while working from remote locations.

 Call now to speak to a solutions expert Or Click HERE to get a Quick Quote.
You have have your phones and service up and running in under 2 business days!
Toll Free 855.200.0311 or local in Greensboro, NC 336.544.4000


A small company in North Carolina is growing to become one of the most popular hosted PBX service providers in the United States. Carolina Digital Phone with their small staff of just 4 very knowledgeable software engineers have deployed a VoIP cloud based service that saves small businesses more than 50% on their traditional telephone system monthly expenses. Their hosted PBX is available anywhere you have good reliable internet access and router with QoS and bandwidth management. In early 2005 Nicky Smith, the owner of CAROLINANET.COM made the investment in VoIP Technology by 2009 they had more than 100 local North Carolina small businesses using their superior digital hosted VoIP service.In the Triad area of North Carolina, Carolina Digital offers services in Winston-Salem, High Point, Burlington, Kernersville, Statesville, Hickory and Charlotte, North Carolina.

 

Carolina Digital Phone as not only made investments in the local community of Greensboro, NC by has expanded into neighboring states South Carolina, Georgia, Tennessee, Virginia, West Virginia. Kentucky. Indiana and Ohio You should take a few minutes and read some of the excellent customer testimonials listed on their web site.Their hosted PBX VOIP phone system replaces expensive phone systems, installation, handsets, land lines and numbers with a simple, cost-efficient alternative. Carolina Digital Phone provides a powerful phone system, hosted in the cloud, which is available to use on a monthly subscription basis. Each user can use a softphone or handset, which just needs to be plugged into their broadband or office network to allow them to access features such as voicemail, IVR and more, all from their control panel. They offer a competitively priced alternative to premise-based IP PBX solutions. There is never a long-term contract commitment because the service is offered on a month-to-month basis unlike the traditional telephone companies that require long-term contracts.

Now you can cut your current phone bill in half and have the high-quality service and features previously only available to Fortune 500 companies. Get the complete business phone system that delivers outrageously affordable, incredibly advanced business phone service right over your Internet connection.

Reason to Swap your Old PBX for a VOIP Hosted PBX

Looking for A Reason to Swap your Old PBX for a VOIP Hosted PBX — How About Eight Great Reasons!

1. Lower CAPEX Costs: Buying a traditional phone system is like buying a new car, it significantly depreciates the day you place it in service. Plus, you own a piece of equipment that you’ll have to one day replace. You can put that money to better use by spending less up- front by intstalling a VoIP Hosted PBX system.

2. VoIP Hosted PBX is Dynamically Scalable: Up-size and Down-size on the fly. VoIP Hosted PBX Service lets you buy the exact number of users you need right now – later you can add users when you actually need them. This helps preserve capital in comparison to guessing what size PBX system you need to buy today to support the number of users you think you’ll have in 3 – 5 years.

3. Hosted PBX System Significantly Reduces Depreciation Losses: Traditional PBX systems depreciate almost 70% the day you take them out of their box. With a VoIP Hosted phone service, you won’t have to worry about depreciation since you’re not purchasing equipment.

4. Hosted PBX is Cheaper, Easier to Maintain and Update: Moves, Add’s and Changes no longer require on-site changes to your phone system. Most VoIP Hosted PBXs can be remotely configured by the vendor, thus the flexibility to add, change, delete or move users within hours. Your expenses will be reduced by eliminating costly monthly maintenance contracts or the high labor cost required to have a tech onsite for every change you need.

5. Hosted PBX Uses Non-Proprietary Components: When you buy a traditional PBX phone system, you’re locking your company into a long term commitment to a proprietary architecture that may or may not keep pace with technological changes. Bottom line, you are betting your company’s future that the proprietary technology will remain compatible with evolving industry standards. In the future, there’s a good chance with a traditional PBX you’ll be at the manufacturer’s mercy for repair and expansion since only their parts will work with your purchase. Make sure your VoIP Hosted PBX system works with multiple phone manufacturers. So if you decide to move to a different system, a forklift upgrade won’t be necessary.

6. Hosted PBX System Eliminates Technology Obsolescence: Since you’re not purchasing a phone system, you don’t have to worry about the equipment becoming obsolete. Updates and new features are automatically available to you with Carolina Digital Phone’s Hosted PBX service.

7. Disaster Recovery/ Emergency Protection: A hosted PBX product will protect your company’s calling infrastructure the same way you protect your website and email – with specialized, secure off-site hosting. Make sure if you are considering a VoIP hosted PBX that the vendor provide security and redundancy so you don’t have to worry about the physical requirements and support of your phone system.

8. Improved Features for Improved Productivity: Most enterprise Hosted Voice PBX service providers include advanced calling features that are not available with traditional phone systems. Features that will improve the way you control your calling, like Visual Voicemail, unique DID’s, Find-Me/Follow-Me, Click-to-Call and Outlook Integration.


In Greensboro, North Carolina you can get a VOIP Hosted PBX Internet telephone service that is state-of-the-art technology for your business. Hosted PBX VoIP internet phone services allows you to keep your local Winston-Salem number. And new numbers anywhere in North Carolina are available for immediate activation. Now available at a great savings for any size business. Our broadband VoIP (Voice over internet protocol) is instant, reliable, and there for you considering the calling features you have appreciated previously. Hosted PBX VoIP plans in North Carolina are available at a great value and will save your business a lot. Call us right now (336) 714-4500 and we shall show you exactly why so many of your respective businesses are switching to hosted PBX platform.

Carolina Digital Phone is a locally owned hosted PBX provider of high quality VoIP services. IP-based, broadband telephone service delivers the excellent advantage of not requiring other lines or wire being hooked up directly. You already have high-speed internet access, now you can harness that power with a hosted PBX system.